Fez Concierge / FAQ
Fez travel FAQ
Services at a glance
| Service | Duration | Basis |
|---|---|---|
| Fès–Saïss airport → your riad | 30 MIN | per car (1–3 people) |
| Medina of Fès el-Bali | 3–4 H | per group (private guide) |
| Volubilis · Meknes | FULL DAY | per car with driver (1–3 people) |
| Chefchaouen | FULL DAY | per car with driver (1–3 people) |
| Fez → Merzouga | 2–3 DAYS | per person (private tours on request) |
| The riad table | 3–4 H | per person (minimum 2) |
| Hammam & massage | 1–2 H | per person |
| Driver by the day | 4–10 H | car with driver, half day or full day |
| Yoga, Pilates & coaching | 1–2 H | private, couple or small-group session |
| Pottery & leisure | 1–3 H | per activity, by the hour or half day |
| In-stay services | TAILORED | per service, on request |
We confirm the details with you on WhatsApp or by phone before anything is booked.
Questions
How do I book?
Write to us on WhatsApp or by email: dates, group size and what interests you. We get back to you by message or phone, typically in under an hour during daytime.
Is Fez safe for tourists?
Yes, Fez is generally safe. The main nuisance is unofficial guides offering help in the medina — a polite “no thank you” is enough. Keep valuables discreet, as in any busy city.
Euros or dirhams?
The local currency is the Moroccan dirham (MAD). Euros are accepted by many tourism services, but small purchases in the medina are in dirhams. ATMs are easy to find near the main gates and in the new town.
What is the best time to visit Fez?
Spring and autumn are ideal. Winter is mild during the day but cold at night; summer is hot, often above 35 °C.
How many days do I need in Fez?
Two full days for the medina, plus one day per excursion (Volubilis–Meknes, Chefchaouen) — or add 2–3 days for the Sahara.